Protect Your Investment with Sprudel AMC Packages

FAQ

1. What is included in Sprudel’s Bronze, Silver and Gold water service contracts?

Bronze:
Our Bronze water service contract is ideal for basic maintenance of your water filtration supply. It includes 2 preventive maintenance visits per year, filter changes, cleaning & sanitization, inspection of key components, minor repairs and business-hours support from our water professionals. This is a great entry-level option for maintaining safe drinking water and clean water in your business.

Silver:
The Silver contract builds on Bronze, offering additional benefits such as 2 third-party water sample tests per year, replacement of worn parts, priority water service and troubleshooting. This tier is perfect for businesses looking for more comprehensive commercial water treatment and enhanced water quality assurance.

Gold:
Our Gold contract is the most comprehensive, designed for businesses that demand the highest water quality and reliability. It includes 4 preventive visits, comprehensive cleaning, 4 water sample tests, full part replacement (including major components), priority and emergency water service, 24/7 support and extensive technical assistance from our expert water professionals.

2. How do these service contracts help ensure water quality and safe drinking water?

All service contracts are designed to maintain your water filtration supply at peak performance, preventing contaminated water and ensuring safe drinking water for your staff and customers. Regular maintenance, filter changes, and water sample testing by our water professionals help guarantee consistently clean water and optimal hydration.

3. Are these service contracts suitable for commercial water treatment?

Absolutely. Our Bronze, Silver and Gold contracts are tailored for commercial water treatment needs, ensuring your business receives reliable water service and expert support from a trusted water company. Whether you operate a small office or a large facility, we have a package to match your requirements.

4. What are the leasing options for water service and equipment?

Sprudel offers flexible leasing options for all our water filtration supply and commercial water treatment systems. Leasing allows you to access the latest water technology with no large upfront investment, predictable monthly costs, and full maintenance by our water professionals — all backed by our service contracts.

5. How does Sprudel measure customer satisfaction with its water service contracts?

We regularly collect customer satisfaction data to ensure our water company delivers exceptional water service and commercial water treatment. Feedback is gathered after every maintenance visit and service call, helping us continually improve and maintain our reputation as leading water professionals.

6. What support can I expect from Sprudel’s water professionals?

Our water professionals provide expert installation, maintenance, troubleshooting and technical support for all service contract levels. With the Gold contract, you also receive emergency service and 24/7 support, ensuring your water filtration supply is always delivering clean water and safe drinking water.

7. How do I choose the right service contract for my business?

Our team of water professionals will assess your water quality needs, business size, and usage to recommend the best water service contract — Bronze, Silver or Gold. We ensure your commercial water treatment and hydration needs are met efficiently and cost-effectively.

8. Can these contracts help prevent contaminated water in my facility?

Yes. Regular filter changes, cleaning, water sample testing, and inspections included in all service contracts are specifically designed to prevent contaminated water, ensuring your water company delivers only clean water and safe drinking water for your business.

If you have further questions about our water service, commercial water treatment or water filtration supply, please contact our team of water professionals today!