Privacy Policy

Sprudel respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.

Information We Collect

We may collect the following types of information:

• Personal details you provide voluntarily, such as your name, email address, phone number, company name, or billing details

• Information submitted through contact forms, inquiries, or service requests

• Basic technical information, such as IP address, browser type, and device information, collected automatically when you visit our website

We do not intentionally collect sensitive personal data.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide our services

• Process orders, payments, and customer support requests

• Communicate updates, service information, or relevant offers

• Improve our website, products, and customer experience

• Comply with applicable laws and regulations in the UAE

We only use your information for legitimate business purposes.

Sharing of Information

Sprudel does not sell or rent your personal data.

We may share information only with:

• Trusted service providers who assist us in operating our business, such as payment processors or IT providers

• Legal or regulatory authorities, if required by law

All third parties are expected to handle your information securely and responsibly.

Data Storage and Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

Your data is stored only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and analyze usage. Cookies help us understand how visitors interact with our website.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct or update inaccurate information

• Request deletion of your personal data, subject to legal or contractual obligations

Requests can be made by contacting us using the details below.

External Links

Our website may contain links to third-party websites. Sprudel is not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Sprudel
Email: hello@sprudel.life
Location: Dubai, United Arab Emirates